Privacy Policy

Effective Date: October 17, 2026 Your Privacy Matters NexusBridge Portal ("NBP," "we," "our," or "us") operates a professional directory designed to help veterans, law firms, organizations, and other visitors discover independent professional businesses. We respect the privacy of individuals and businesses using our website and directory. This Privacy Policy describes the information we collect, how we use it, and the choices available to you.

Veteran reviewing claim documents at home office desk with organized paperwork

1. Information We Collect

Depending on how you interact with NexusBridge Portal, we may collect: Provider application information -Business and professional names -Professional specialties and service categories -Business email addresses and contact details -Practice locations and service areas -Professional qualifications and credentials submitted by applicants -Business websites and scheduling links -Other information voluntarily included in an application Veteran and visitor inquiries -Names and contact information voluntarily provided -General service interests or directory feedback -Information submitted through our early-access or contact forms Law firm and organization inquiries -Business or organization names -Contact names and business email addresses -General interests in directory access or future business tools Technical information -Our website and third-party service providers may process technical information such as IP addresses, browser information, device information, and website activity.

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2. How We Use Information

We use collected information to: -Review provider listing applications -Create and maintain approved public business listings -Respond to questions and inquiries -Communicate about directory availability and updates -Maintain website and directory operations -Improve the usefulness and security of our services -Manage business relationships and comply with applicable legal obligations

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3. Public Provider Listings

Approved provider listings may display business information authorized for public use, such as professional names, business descriptions, specialties, service areas, business websites, and contact links. Applicants should submit only information they are authorized to share publicly. Private application information is not intended to be published unless it has been approved for public display.

Veteran writing personal statement at quiet desk with notebook and pen

4. Third-Party Technology Providers

NexusBridge Portal uses external technology services to support website operations, information collection, and directory administration. These services may include Durable for website hosting, Google Forms for application collection, Google Sheets for internal administration, and Softr for directory presentation. Information submitted through these services may be processed according to their respective privacy policies and technical practices.

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5. Sensitive Information

NexusBridge Portal is not a medical records repository, legal case management platform, or VA claims filing service. Please do not submit medical records, Social Security numbers, VA claim files, patient records, confidential legal documents, or other sensitive personal information through our general application and contact forms. If sensitive information is submitted unintentionally, contact us to request appropriate handling or deletion.

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6. Information Sharing

We may share information with service providers supporting website, directory, and administrative operations, and when required by applicable law. Approved public business listing information may be accessible to directory visitors. NexusBridge Portal does not authorize independent providers to access private application submissions from other businesses or visitors.

Veteran reviewing claim documents at home office desk with neatly organized files

7. Information Security and Retention

We use administrative and technical measures appropriate to our operations to help protect information. However, no online service or electronic storage method can guarantee absolute security. We retain information as reasonably necessary for directory administration, communications, legitimate business purposes, and applicable legal requirements.

Medical records and timeline documents spread across a clean desk

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of information associated with your submission, subject to applicable legal requirements and operational limitations. You may also request corrections to or removal of your approved public provider listing. Additional privacy rights may apply depending on your location and applicable law.

Doctor consulting with a patient in a bright, modern medical office

9. External Websites

Our directory may link to independent professional websites, scheduling systems, and other external services. We do not control the privacy practices or content of these independent websites. Visitors should review their policies before providing personal information.

Veteran writing a personal statement at a quiet table with a notebook

10. Updates to This Policy

We may update this Privacy Policy as our services and technology change. Updated versions will be published on this page with a revised effective date.

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11. Contact Us

For privacy questions, listing corrections, or information requests: NexusBridge Portal Email: info@nexusbridgeportal.com Website: nexusbridgeportal.com

Cookies and Analytics Disclosure

Cookies and Website Analytics

NexusBridge Portal and its website technology providers may use cookies or similar technologies to support website functionality, understand visitor activity, and maintain website performance. The specific technologies used may depend on our website hosting, directory platform, and integrated services. Visitors can manage certain cookie preferences through their browser settings. Additional choices may be available through applicable third-party services.